Refills Form
Fill this in every second Friday. We deliver to your home on Monday. Make sure you ask for everything you need — your next refill is two weeks away.

We now deliver refills to everyone, every two weeks.
Your details
Your name (Team Leaders and above — start typing to find it)
Your home address
Week ending (pick the Friday) *
How many days do you usually work per week?
Vacuum
Your vacuum number *
Fills in when you pick your name above. It's the number written on your vacuum, e.g. VAC-05.
What colour is your vacuum? *
We use a computer check (AI) to make sure each photo is new. Clean it first, then take the photo — don't send an old one.
Photo of your clean vacuum head *
Photo of the bottom of your HARD FLOOR head *
This is the part that's easy to miss — it must be clean too.
Photo of the bottom of your CARPET head *
This is the part that's easy to miss — it must be clean too.
How many vacuum bags do you have now?
Photo of the safety tag on your vacuum *
Get close so we can read both dates on the tag.
Vacuum safety tag due date *
Look for the tag on your vacuum. The date is next to "Next Test Due".
Kits & supplies
Carry your spares every day: 2 cloth packs, 2 full kits and 1 spare vacate kit. Missing any? Say so below and we'll pack them in your refill.
How many starter kits will you have left on Friday?
How many cloth packs will you have left on Friday?
Do you need white divider baskets for your plastic tub? *
Yes
No
Other items — tick anything you need
Flyers and forms
Reminder: please hand out your flyers on jobs!
Do you need more photo or video permission forms (for client reviews)? *
Yes
No
Do you need more flyers without space to write on? *
Yes
No
Do you need flyers with space to write on? *
Yes
No
Cleaning and checking your gear
Have you cleaned your kit, powerhead and vacuum head, and tapped out the filter? *
Yes — I do it well at the first client's home every day
Yes — I do it well at the last client's home every day
No — I'll do it soon
Have you checked all your equipment for leaks, safety problems, or a vacuum filter that needs replacing? *
Yes
No
Did that check find any problems? *
Yes
No
Do you have your spares with you every day — 2 cloth packs, 2 full kits and 1 spare vacate kit? *
Yes — all of them
No — I'm missing some
Do any of your products need printed TCL labels instead of handwritten ones? *
Yes
No
First Aid & PPE
Do you need any items for your first aid kit? *
Yes
No
Gloves — how many of each size do you need?
Usually every 4 weeks — leave at 0 for sizes you don't need
Small
Medium
Large
Does your partner need gloves? How many of each size?
Usually every 6 weeks — e.g. different partners on different days may need more than one size
Small
Medium
Large
Cleaning products and supplies
Are you returning:
Green covers · Bottles · Essential oil bottles · Magic eraser bags
Please leave these out with your used items so we can collect them — they cost a lot and need to come back.
Tap + for anything you need. Leave it at 0 if you have enough. The note under each one shows roughly how often people need it.
Hand SanitiserUsually every 3 months
Probiotics x2 (Refills) LargeVaries — depends on your shifts
Dishwash LiquidUsually every 2 months
Essential OilUsually every 6 weeks
Toilet Spray x1 LargeUsually needed every time
Baby Oil (for stainless steel)Usually every 10–15 weeks
DegreaserUsually every 2–3 months
GumptionUsually every 6 months
Barkeepers FriendUsually every 6 months
Fabric Softener (wall cleaner)Usually every 6 months
Magic ErasersUsually every 6 weeks
Rubbish BagsUsually every 4 weeks
Cotton BudsOnly when needed
SkewersUsually every 1–2 months
Equipment — only if broken or missing
Do you have all of these: a ladder, cobwebber, mop stick, ChomChom, mop bucket, vacuum with two heads, and a window kit? *
Yes
No
Non-slip mat (you must have this at all times)Only when lost
JugOnly when needed
ScissorsOnly when needed
Is your used, emptied vacuum bag and a dusting stick ready at your front door for drop-off day? *
Yes
No
Is there anything else not covered above? *
Yes
No
Do you need a new cobwebber? You keep your stick — we only replace the head *
Yes
No
Do you have a vacate kit (spare cloth and tool pack)? *
Yes
No

Thanks!

We got your refills request — see you Monday.