Team Leader Assessment
Do this assessment during the clean.
Tick each box if it was done to our standard. Ask the cleaner to fix anything they missed straight away.
Date *
Client
Who is being assessed? *
Only Team Leaders in Training show up here.
Who assessed them? *
Only managers show up here.
Check vacuum & kit — who's the Team Leader, which colour kit?
Checklist Tick what was done to standard.
Comments — what did they miss?
Using the right cloths, products and systems?
Scoring
Cleaning (quality of clean) *
1Poor
2Below average
3Average
4Good
5Excellent
Time management (is the time taken reasonable?) *
1Poor
2Below average
3Average
4Good
5Excellent
Professionalism (friendly, behaves well, neat appearance, organised) *
1Poor
2Below average
3Average
4Good
5Excellent
Mop technique — broom substitute, high gloss floors, skirts, corners, under door stoppers, moving things, checking as they go?
Result *
Pass
Fail

Assessment Sent

The result has been saved and the team has been told.